Our Service Expertise

Our Technical team proactively support your product so that you can pay more attention to your research. Our team combines extensive knowledge of instrumentation and applications, drawing from our product training and methodologies. Technical assistance covers diagnostics, hardware replacement, analysis software updates and upgrades, reporting, and maintaining service history.

START UP & INSTALLATION

  • Installation
  • Start-up & Equipment demonstration
  • Support & training

SERVICE & WARRANTY

  • Field-service
  • Equipment Warranty
  • Parts replacement & restoring system to working order

MAINTENANCE CONTRACT

  • Customized maintenance contracts
  • Replacement parts storage & preventive visits